Knowledge Base

If you accidentally dial 911, do not hang up!

The best thing you can do is to stay on the line until a Telecommunicator answers so you can tell them that you dialed by mistake. If you do hang up before speaking with a Telecommunicator, an attempt will be made to call your number back to make sure everything is okay and that there is no emergency. If no contact is made on the callback attempt, an officer will be dispatched to the location of the 911 call to ascertain if there is an emergency.